Delivery FAQs
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Store Closure Christmas 2024
Please note that I will be taking a short break with the pixies for teh festivities.
Orders placed after midnight on Friday 20 December will be despatched on Saturday 28th December
Gift cards are electronic and can be ordered and received at any time
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UK Shipping
UK Orders are despatched using Royal Mail you can upgrade to express delivery with Tracked 24 if you need your order sooner
Free Royal Mail Tracked 48 Shipping on UK orders over £40
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International Shipping
Tracked shipping is provided and the cost is calculated based on your destination and the contents of your order.
if shipping is not currently available to your chosen destination please contact me direct and I'll try to set it up for you.
IMPORTANT: International customers are responsible for any customs duties that are incurred in the destination country
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Delivery to the EU & Northern Ireland
if you have any questions please get in touchCurrently I am still able to ship into the EU and northern Ireland as I have existing stock.
I am working on putting the necessary paperwork into place so that I can continue to do so once I go into the next round of production.
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Despatch Time
All items are despatched from the UK and most items are despatched within 2 working days
Upgrade to express Tracked 24 for guaranteed next day despatch
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Returns & Refund
Returns PolicyMost items can be returned within 30 days of purchase. Please see full returns & refund policy below
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Recyclable Packaging
My labelling and packaging is recyclable, but please do reuse it before recycling if you can!